TOLL FREE: (855) 4MY-DYNAMIC

Quick Reference
Tech Support: (855) 4MY-DASH (69-3275)
Tech Support Email: support@digitaldashboarddms.com
DealerDynamcs is committed to providing world class support for both the aftermarket products we represent and the software solutions we provide our clients.  For us to serve you better, please direct your questions to the appropriate party by using the guide below.  Normal support business hours are Monday through Friday from 9:00 a.m. to 5:00 p.m.  For support questions outside normal business hours, an on-call support representative will respond to your request.

To learn more about what DealerDynamics can do for your dealership, please contact us today for a free, no obligation consultation by calling (855) 4MY-DYNAMICS or by emailing your request to info@dealerdynamics.com.
DigitalDashboard Online Demo
 
To view the DigitalDashboard Online Demo, please click here*.
The DigitalDashboard demo is approximately one hour in length.  For your convenience, the video is broken up into chapters.  To navigate the available chapters, hover over the video with your mouse pointer and they will appear on the left.  If you have any questions after watching the video, or have any difficulty viewing the video, please contact the support department at (855) 4MY-DASH or support@digitaldashboard.com.

*The demo is password protected.  Please contact the support team or your sales associate for the password.
Contact Options
Telephone Support
General Inquiry: (855) 4MY-DYNAMICS (69-3962)
DigitalDashboard: (855) 4MY-DASH (69-3275)
eFinanceDepartment: (866) 715-6625
 
Email Support
General Inquiry: info@dealerdynamics.com
DigitalDashboard: support@digitaldashboarddms.com
Invoices: payments@dealerdynamics.com
 
Desktop Support
For direct desktop support, you may provide our technicians with one-time remote access to your system.  Doing so will allow our technicians to view any errors you are encountering first hand by looking right at your desktop as if they were standing next to you.  Allowing a support technician into your computer is totally secure, but also at your complete discretion.  To allow access, enter the six (6) digit pin supplied by the support representative and click the Connect button.
Enter your 6-digit code:   
 
Software & Media Downloads
Simplify Printing: 32-Bit Version | 64-Bit Version
Desktop Integration: 32-Bit Version | 64-Bit Version
Desktop Support Installer: All Windows Versions
Desktop Wallpaper: 2560x1600 | 1920x1080 | 1024x768 | iPad

DigitalDashboard Support
 
For DigitalDashboard DMS clients, please contact Technical Support using the support shortcut on your desktop.
During your DigitalDashboard setup, the installation team installed the 'Digital Dashboard Desktop Support' shortcut on your desktop.  By double-clicking the shortcut, which looks like the image to the left, you will be automatically placed into the online support queue.  A technician will be notified immediately and your support issue will be handled by the next available technician.  While email and phone calls to the numbers provided below are always welcome, contacting support in this manner will insure the most efficient handling of your issue.

Support requests will be responded to in the following order:

1. DigitalDashboard Desktop Support
2. Email Requests Sent to support@digitaldashboard.com
3. Voice Mail Support @ (855) 4MY-DASH
 BuySmart!
BuySmart! Customer Appreciation Program
Download Logos:  Blue  |  Red  |  Green  |  Orange  |  Gray
Recommended Hardware
Brother HL-5340D - Monochrome Duplex Laser Printer
The HL-5340D is a high-speed laser printer built for reliable day-in and day-out printing. It offers a fast print speed of up to 32ppm and produces crisp, high-quality output at up to 1200 x 1200 dpi resolution. The HL-5340D features automatic duplex printing for producing professional looking two-sided documents and flexible paper handling via its 300-sheet paper capacity.

Estimated Street Price: $199.99

View More Information about the HL-5340D Printer on Brother's Web Site

Places To Buy (Click to View Pricing):  OfficeDepot     |     OfficeMax     |     Staples 
Brother HL-5370DW - Monochrome Duplex Laser Printer with Wireless & Wired Networking
The HL-5370DW is an ideal choice for your small office or connected workgroup.Offering all of the features of the HL-5340D, the HL-5370DW also includes 32MBof memory for faster processing and wireless 802.11b/g and Ethernet interfacesto share your printerwith multiple users on your network.

Estimated Street Price: $249.99

View More Information about the HL-5370DW Printer on Brother's Web Site

Places To Buy (Click to View Pricing):  OfficeDepot     |     OfficeMax     |     Staples 
 
Oki B431D - Monochrome Duplex Laser Printer / Required for Credit Acceptance Contracts
The B43 series models deliver up to 40 ppm, with the first page printing in less than 5 seconds. They produce output in black & white that's clear and crisp, at up to 1200 x 1200 dpi resolution using a two-piece consumables system for long-lasting performance and a low cost of operation.

Estimated Street Price: $299.99

View More Information about the B431D Printer on Oki's Web Site

Places To Buy (Click to View Pricing):  Buy.com 
Brother HL-4070CDW - Color Duplex Laser Printer 
The HL-4070CDW is the fast, affordable color laser printer that everyone has been waiting for. Offering the same print speed and print quality as the HL-4040CN, the HL-4070CDW also features built-in duplexing for two-sided printing, a wireless network interface for connecting to your wired or wireless workgroup, and BR-Script3 for PostScript compatibility. For worry-free printing, this model also arrives with a one year on-site limited warranty.

Estimated Street Price: $499.99

View More Information about the HL-4070CDW Printer on Brother's Web Site

Places To Buy (Click to View Pricing):  OfficeDepot     |     OfficeMax     |     Staples
Brother MFC-8890DW - Monochrome Duplex Laser Printer with Scanner, Copier & Fax Capabilities
The MFC-8890DW is the ultimate laser all-in-one solution for your business. It offers advanced duplex capability for two-sided printing plus automatic two-sided scanning using the auto document feeder for copying, scanning and faxing‡. It has an 802.11b/g wireless interface to print, scan and PC fax wirelessly without the clutter of cables.

Estimated Street Price: $499.99

View More Information about the MFC-8890DW Printer on Brother's Web Site

Places To Buy (Click to View Pricing):  OfficeDepot     |     OfficeMax     |     Staples  
Brother MFC-9840CDW - Color Duplex Laser Printer with Scanner, Copier & Fax Capabilities
The MFC-9840CDW is the ultimate color laser Multi-Function Center® that offers superior quality color laser printing, faxing, copying and scanning with built-in network connectivity. Delivering the same print speed, copy speed and output quality as the MFC-9440CN, the MFC-9840CDW adds automatic duplex (2-sided input/output) for printing, copying, faxing and scanning, a legal-size document glass, up to 50-sheet auto document feeder, as well as an integrated 802.11b/g wireless interface.

Estimated Street Price: $699.99

View More Information about the MFC-9840CDW Printer on Brother's Web Site

Places To Buy (Click to View Pricing):  OfficeDepot     |     OfficeMax     |     Staples